This Shipping Policy describes how Kinggalaxy (“we,” “us,” or “our”) handles the shipping of products or services purchased through our platform (the “Service”).
1. Shipping Methods and Delivery Times
We offer various shipping methods to meet your needs. The available options and estimated delivery times will be presented at checkout.
Standard Shipping:
Estimated Delivery Time: 8-14 business days
Cost: [e.g., Flat rate of ₹X.XX or calculated at checkout]
Expedited Shipping:
Estimated Delivery Time: [e.g., 2-3 business days]
Cost: [e.g., Flat rate of ₹Y.YY or calculated at checkout]
International Shipping:
Estimated Delivery Time: [e.g., 10-20 business days, varies by destination]
Cost: Calculated at checkout based on destination and package weight.
Note: International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier issues.
2. Order Processing Time
Orders are typically processed within [e.g., 1 month business days] after payment verification. Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected, the weight and dimensions of your order, and the delivery destination. The exact shipping cost will be displayed at checkout before you finalize your purchase.
We may offer free shipping promotions from time to time. Details of such promotions will be clearly communicated on our website.
4. Shipping Destinations
We ship to addresses within [e.g., your country, e.g., India] and to select international destinations. Please check the availability of shipping to your country at checkout.
We do not ship to P.O. boxes for expedited or international orders.
5. Order Tracking
Once your order has shipped, you will receive an email containing a tracking number and a link to track your package’s progress. Please allow up to 24 hours for the tracking information to become active.
6. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us immediately at Kinggalaxy.in@gmail.com.
Lost Packages: We will work with the shipping carrier to locate your package. If it cannot be found, we will arrange for a replacement or a refund, depending on product availability and your preference.
Damaged Packages: Please provide photos of the damaged package and its contents. We will assess the damage and provide instructions for a return, replacement, or refund.
7. Returns and Refunds
For information regarding returns and refunds, please refer to our separate [Return Policy](Link to your Return Policy if you have one).
8. Contact Us
If you have any questions about our Shipping Policy, please contact us:
By email: Kinggalaxy.in@gmail.com
By visiting this page on our website: [Link to Your Contact Page]
